Support Center
Frequently Asked Questions
Everything you need to know about our floristry education programs.
How do I enroll in a course?
Simply browse our catalog, select your desired course, and click the enroll button. You will be guided through a quick checkout process. Once payment is complete you receive instant access to all course materials via your student dashboard.
What is the average duration of your courses?
Our flagship programs range from 6 to 14 weeks. Self-paced options are available for those who need flexibility. Most students complete the core curriculum within 8 weeks by dedicating 6–8 hours per week.
Do I receive a certificate upon completion?
Yes. Every student who finishes a course receives an official digital certificate issued by Armonia Floral Atelier. Certificates include your name, course title, completion date and a unique verification code.
What is your refund policy?
We offer a 14-day money-back guarantee on all courses. If you are not satisfied within the first two weeks, simply contact us and we will issue a full refund with no questions asked.
How is course content delivered?
All lessons are delivered through our modern learning platform featuring high-resolution video tutorials, downloadable PDFs, interactive mood boards and live Q&A sessions held weekly.
Can I access materials after finishing the course?
Lifetime access is granted to all purchased courses. You can revisit videos, worksheets and community discussions at any time after completion.
Are there any prerequisites required?
No formal prerequisites. Our introductory courses are designed for complete beginners, while advanced tracks assume basic knowledge of flower handling which can be gained from our entry-level programs.
Do you cover sustainable and eco-friendly practices?
Sustainability is a core pillar of our curriculum. You will learn seasonal sourcing, zero-waste design principles, and responsible farming partnerships throughout every course.
Is there support available if I get stuck?
Yes. Students receive access to our private community forum and weekly live office hours with instructors. Email support is answered within 24 hours on business days.
Still have questions?
Contact our team